Frequently Asked Questions
Everything you need to know about our luxury linens and heritage craftsmanship.
What makes Peacock Alley bedding 'luxury' grade?
Our bedding is crafted from the finest responsibly sourced materials, including 100% long-staple cotton and Belgian linen. We focus on high-end weaving techniques and meticulous finishing to ensure a superior hand-feel and lasting durability.
How should I care for my high-quality linens?
To preserve the lifespan of your linens, we recommend machine washing in cold water on a gentle cycle with a mild, liquid detergent. Avoid bleach and fabric softeners, and tumble dry on low heat to maintain the integrity of the fibers.
What is your return policy for bedding items?
We offer a 30-day return policy on most items in their original, unwashed condition. Please note that custom monograms and final sale items are not eligible for return or exchange.
Do you offer free shipping on orders?
Yes, Peacock Alley offers free standard ground shipping on all orders over $150 within the contiguous United States. Expedited shipping options are available at checkout for an additional fee.
What is the difference between Percale and Sateen weaves?
Percale is a plain weave that offers a crisp, cool feel—perfect for hot sleepers. Sateen is a four-over-one weave that provides a silky-smooth touch and a subtle sheen, ideal for those who prefer a heavier, warmer drape.
Can I request fabric swatches before making a purchase?
Absolutely. We understand that touch is essential when selecting luxury bedding. You can order complimentary fabric swatches through our website to experience the color and texture of our collections in your own home.